Navigating Zung
The dashboard, sidebar, branch switching, search, notifications and your profile.
Signing in
- Open your institution’s Zung address (for example
app.zung.aior your own custom domain). - Enter your username and password.
- If two-factor authentication is on for your account, enter the code from your authenticator app. Codes are rate-limited, so wait if you are told you have tried too many times.
Important
Never share your login. Every transaction you post is recorded against your user in the activity log.
The dashboard
The dashboard is the first screen after sign-in. It summarises the institution — or the branches you can see — with widgets such as members, active loans, portfolio outstanding, savings, collections, portfolio at risk (PAR), member growth and loans disbursed against loans collected. Managers can open the Executive hub for board-level views.
The sidebar
The left sidebar holds every module your plan includes. The main groups are:
| Menu | What you do there |
|---|---|
| Members / Contacts | Register members, KYC, next of kin, documents, groups and centers |
| Loans | Loans, applications, products, charges, formulas, bulk repayments, imports, calculator, funds, reports |
| Savings | Savings accounts, withdrawal requests, products, charges, bulk deposits, imports, reports |
| Fixed deposits, Shares, Wallets | Term deposits, share capital and member wallets |
| Tellering | Tills, vaults and cash movements at the branch |
| Accounting | Chart of accounts, journal entries, transfers, financial reports |
| Standing orders, Loan insurance, Loan provisioning, Dividends, AGM | Recurring transfers, credit life cover, loan-loss provisions and SACCO governance |
| Reports | Financial reports, portfolio and risk, audit trail |
| Settings | Business settings, branches, users, roles, payment types, notification templates, backups |
Working with lists
- Every list has a search box and sortable columns. Search members by name, member number or mobile number.
- Use the filters above a list (branch, status, product, loan officer) to narrow it, then export where the export button is shown.
- Click a row’s action menu to view, edit or act on a record. Actions you are not permitted to perform are hidden.
Your profile
From the user menu at the top right you can update your profile, change your password, set up two-factor authentication, switch language and sign out.
Tip
Sign out when you leave a shared computer — especially at a teller counter.
Something unclear or out of date? Tell us and we'll fix it.