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Branches

Create business locations, and set each branch’s contact details and loan limits.

5 min read · Updated 1 Nov 2026 · Page 6 of 64

WhereSettings›Business branches
WhoAdministrators

A branch (business location) is where members are registered and transactions happen. Every member, loan, savings account, till and vault belongs to a branch, and every user is limited to the branches they are given.

Create a branch

  1. Open Settings›Business branches and click Add.
  2. Fill in the fields below and save.
  3. Create a vault for the branch before tellers start work.
  4. Give users access to the new branch in Users.

Fields

FieldRequiredWhat it means
NamerequiredBranch name used in lists, reports and on documents, e.g. “Kisumu Branch”.
Location IDoptionalYour own branch code. Leave blank to have one generated.
Landmark, city, state, country, zip codeoptionalPhysical address printed on statements and receipts.
Mobile, alternate number, email, websiteoptionalContact details shown to members.
Minimum / maximum loan amountoptionalBranch-level limits. A loan outside these limits cannot be created at this branch, even if the product allows it.
Minimum / maximum interest rateoptionalBranch-level interest rate limits applied on top of the product’s own range.
Invoice scheme / layoutoptionalNumbering and layout of receipts printed at this branch.
Tip
Head office counts as a branch. Create it first and use it for institution-wide staff.

Branch capital

You can record each branch’s capital allocation (store, update or remove entries) from the branch’s capital screen, so branch-level returns can be reported.

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