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Approving and rejecting loans

The credit decision: approval officers, approved amount, rejection, withdrawal and bulk approval.

5 min read · Updated 1 Nov 2026 · Page 24 of 64

WhereLoan → Actions → Approve
WhoApproval officers, credit committee
Permissionloan.loans.approve_loan

Approve a loan

  1. Open the submitted loan and review the member, guarantors, collateral and credit-check results.
  2. Click Approve.
  3. Enter the approved on date and the approved amount — it can be lower than the applied amount.
  4. Add approval notes (the committee’s conditions) and save.
FieldRequiredWhat it means
Approved on daterequiredDate of the credit decision.
Approved amountrequiredAmount the committee agreed to lend.
NotesoptionalConditions or reasons — kept on the loan’s history.

Who can approve

A user needs the approve permission and, if the product lists approval officers, must be one of them. This lets you require, for example, that only the branch manager approves loans above a size.

Reject or withdraw

  • Reject — the institution declines the loan. Record the reason.
  • Withdraw — the member no longer wants it.

Both can be undone if done in error.

Bulk approval

After a credit committee meeting, select several submitted loans in the list and approve them together; bulk undo approval is also available.

Important
Separation of duties: the officer who created the loan should not approve it. Configure approval officers on each product to enforce this.

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