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Groups and centers

Solidarity groups, centers and their meeting schedules for group lending.

7 min read · Updated 1 Nov 2026 · Page 16 of 64

WhereClient groups · Centers
WhoLoan officers, branch managers

Group lending organises members into small groups that guarantee each other, and groups into centers that meet on a fixed day. Loans can be issued to a member who belongs to a group, or to the group itself.

Create a group

  1. Open Client groups and click Add.
  2. Enter the group name, branch and the group’s loan officer.
  3. Optionally enter an external ID (e.g. the group’s registration number with the ministry) and an account number.
  4. Set the submitted on date and add the member(s).
  5. Save, then activate the group when it is ready to borrow.
FieldRequiredWhat it means
NamerequiredGroup name, e.g. “Upendo Women Group”.
BranchrequiredThe branch that serves the group.
Group officerrequiredLoan officer responsible for the group.
External ID / account numberoptionalYour own references for the group.
Submitted onrequiredDate the group was formed or registered with you.
MembersrequiredThe members belonging to the group.

Create a center

A center groups several groups that meet together, usually weekly. Collections for all its groups happen at the center meeting.

FieldRequiredWhat it means
Name, branch, center officerrequiredWho runs the center and where.
GroupsrequiredGroups that attend this center.
Submitted onrequiredDate the center was formed.

Meetings

Schedule center or group meetings with a title, agenda, start and end date and time. Meetings can be all-day and recurring — repeat every N days, weeks or months, on chosen days of the week — so the calendar always shows the next collection day.

Chama contribution cycles

For chamas and merry-go-round groups, Zung runs contribution cycles: each cycle collects members’ contributions, pays out to the member whose turn it is, then starts the next cycle. Members get reminders for contributions, meetings and their payout turn.

Tip
Print the collection sheet before each meeting: it lists every member’s amount due, so the officer collects and posts in one pass.

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