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Loan charges and penalties

Fees and penalties: when they are charged and how they are calculated.

6 min read · Updated 1 Nov 2026 · Page 19 of 64

WhereLoans›Manage charges
WhoAdministrators

A loan charge is a fee or penalty added to a loan. Create charges here, then attach them to loan products (or add them to an individual loan).

When the charge applies (charge type)

Charge typeWhen it is chargedExample
DisbursementAt disbursement, deducted or collected upfrontProcessing fee
Disbursement — paid with repaymentRaised at disbursement, collected with the instalmentsFee spread over the loan
Specified due dateOn a date you chooseValuation or legal fee
Instalment feesOn every instalmentLedger or insurance fee per instalment
Overdue instalment feeWhen an instalment becomes overdueLate payment penalty
Overdue on loan maturityWhen the loan is still unpaid after its final dateMaturity penalty
Loan rescheduling feeWhen the loan is rescheduledRestructuring fee
Last instalment feeOn the final instalmentClosure fee

How the amount is calculated (charge option)

Charge optionCalculation
FlatA fixed amount
Original loan principalPercentage of the amount disbursed
Percentage of original loan principal per instalmentPercentage of principal, charged each instalment
Principal due on instalmentPercentage of the principal due that instalment
Principal + interest due on instalmentPercentage of the full instalment
Interest due on instalmentPercentage of the interest due that instalment
Total outstanding loan principalPercentage of the principal still owed
Important
Penalties count toward the effective interest rate in many markets and may be capped by law. Check your regulator’s limits before setting overdue charges.

Charges can be waived on an individual loan — see Charges, interest and waivers.

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