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CRM, campaigns and bulk SMS

Leads, follow-ups, campaigns, bulk SMS and workflows for member growth.

4 min read · Updated 1 Nov 2026 · Page 62 of 64

WhereCRM
WhoMarketing, loan officers
FeatureUse it to
LeadsTrack prospective members by source and life stage until they register.
Follow-upsSchedule calls and visits; staff see their own or everyone’s by permission.
Call logRecord calls with members and leads.
CampaignsSend targeted messages (e.g. a new product to all salaried members).
Bulk SMSMessage a list of members at once.
Workflow builderAutomate follow-up steps.
Member portal loginsManage members’ portal access.
Important
Members can opt out of campaign messages. Respect opt-outs — it’s required by data protection law in most countries.

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